Thank You for using Mach1 Broadband Services. We are committed to protecting our customers’ personal information.
It is our policy that personal information collected through Customer Application Form (CAF), such as your name, age, gender, postal/e-mail address or phone number, is private and confidential. Accordingly, any such personal information you may provide us is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information.
Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.
Any non-personal information, when clubbed with personal information shall be treated as personal information.
Personal information will not be released to third parties unless it is to further the purpose for which you provide the information. There are no other circumstances under which we will provide personal information to third parties. Under no circumstances will we ever sell personal information to anyone.GOVERNMENT AGENCIES:
We may share your Personal Information without your consent with Government agencies or other authorized law enforcement agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
The Portal and its agents, may access, collect and analyse your usage of the Portal and other information related to your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Portal and to help improve the design, functionality, performance, and content of the Portal. In order to collect geo-location information, the location settings must be enabled on your Device. Therefore, in some cases, the Portal may request that you enable the location settings.
Except in cases where any specific services requested by you require or involve personal identification, the Portal collects location data anonymously and in a form that does not personally identify you. By using the Portal, you agree and consent to transmission, collection, maintenance, processing and use of your location data and queries to provide and improve such services of the Portal.
We will treat your information in accordance with applicable laws, and regulations.
We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, or any privacy-related feedback or concerns you may contact at email@example.com