After registration done we will confirm the feasibility within 2 Days for Mach1 broadband connection at your location.
The Mach1 Broadband employs the most modern broadband technology called FTTH connectivity with the fiber optic connectivity with speed up to 1 Gbps with unlimited data. The Mach1 broadband fiber connections also come with their free to use dual band routers, unlimited STD and local calls and unlocks offers such as Zee5, Sony liv etc. Also Mach1 Broadband provide 24*7 desk support and provides a Complete secured network.
Yes. You can watch the contents on any OTT Support Devices. You need to do is login to devices with your credential which is provided by Mach1 broadband and watch content on the device of your preference. (Please note device restriction may apply for some of the OTT services)
Mach1 Broadband providing prepaid services only.
You can get an free to use dual band Router just by paying security deposit of Rs.2000/-. To place a request, reach out to our customer support by dialing 92226 92226 or Message us on whats app number 92226 92226 and select the "Other" option. Our customer support team will fix an appointment for you with our Home Care Engineer at your registered location to deliver and install the dual band router.
Please make sure your device is connected to the Mach1 Broadband connection and has an active plan. Check if the Wi-Fi router is turned ON and the LED colour is stable green (Be sure that the correct SSID ‘Wi-Fi ID’ is selected and the correct password is entered).
a. Check your Wi-Fi signal strength and in case of a poor signal (1 or 2 bars), move your device closer to the Wi-Fi router and then check again.
b. In case you are connected to your office VPN, try disconnecting VPN and then reconnect.
c. In case you are using a third-party router, ensure you are connected to the correct SSID (Wi-Fi ID) and the third-party router is getting internet connectivity from Mach1 Broadband.
d. If it doesn’t work, try disconnecting the third-party router and reconnecting directly to Your available device ( Laptop/PC)
e. If the issue still persists, switch off the Wi-Fi router (Wait for 30 seconds then switch it ON again and wait for it to restart. It takes around 2-3 minutes).
You will get only one voice (landline) connection with each Mach1 broadband account.
For change the profile details, Using the Customer Portal:
Visit Myaccont.intechonline.net, log in with your Mach1 broadband User ID and Password to proceed further. Click on your name which shows at upper right side, Then you can change the details.